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Managing a whole social media strategy can be anything but simple.

For some, it turns out to be a wild goose chase, while others get it right and reap benefits in the long run.

To swing for the fences in this domain, you must take care of multiple metrics to evaluate the efficacy of various campaigns. These performance trackers are social media KPIs.

There is no end to the metrics marketers can juggle with.

Good news: You don’t need to spread yourself too thin by using each KPI for social media.

Yes, you can pick the ones that make sense for your business.

In this blog, we will uncover what are KPIs and the method to set them in correspondence with your business goals.

What Are KPIs?

A conceptual diagram explaining kpisQuantifiable indicators known as social media KPIs offer information on how well social media initiatives are performing and how successful they are in helping clients achieve their business objectives. 

Social media indicators like reach, engagement, and conversion rates may be included in these assessments. 

They are the heart of your social media strategy. So, if you are treating KPIs for social media just as some analytical reports, you need to take them seriously. 

Consider KPIs for social media as an unskippable element of the social media marketing strategy journey. 

A social media manager utilizes KPIs to analyze the state of a client’s social media channels, just like a chef checks the main ingredients in the kitchen to determine if they can cook their desired dish.

The social conversions indicator provides a quick overview of how well your social media posts guide visitors toward the purchase. 

With KPIs for social media, you can find the reason behind the poor conversion rates.

What Are KPIs: The Best Ones For Social Media 

The best social media marketing KPIs help in modifying your content strategy or the way you target different stages of the customer’s engagement journey.

The optimal posting times can be found by looking at post impressions and clicks on the post, which indicate when the target audience is most engaged and likely to post. 

Finding trends throughout time will provide you with a guide on when to publish on social media to get the most exposure.

Through monitoring these KPIs for social media, small and large businesses can assess their progress. 

That will help them achieve marketing objectives, make data-driven decisions, and exhibit the value they provide to their clients.

As you know what are KPIs, we will move to how they make marketing a breeze for businesses. 

Learn More: 10 Social Media Marketing Mistakes And How To Prevent Them

KPIs for Social Media: Why Are They Indispensable

Fundamentally, social media KPIs tell your clients about their return on investment (ROI).  

It determines which techniques are most effective in achieving a high conversion rate. 

For example, increasing the number of link clicks on a Facebook advertisement, increasing the number of followers on your LinkedIn profile, or increasing the number of retweets on your tweet.  

With the social media campaign planning, clients should be retained for upcoming marketing efforts. 

When purchasing new social media management software, you can make your decision by considering the important factors of it. 

The proven performance with the KPIs will justify the expense. 

Reach your company’s objectives and get closer to attaining an incredible ROI.  

There are more advantages to tracking your numbers on social media besides gaining more followers. Your social media presence becomes solid by keeping a closer eye on your social media efforts. 

Steps to Determine KPIs for Social Media 

A flow diagram of how to determine social media KPIsThe first order of business is to determine why you need to use KPIs for social media.

Businesses can have different goals at different stages of the brand.

The most common goals are:

  • Raising brand recognition
  • Driving visitors to websites
  • Or increasing sales and conversions

Once you decide on the goals, you can divide your overarching objective into specific KPIs for social media. 

Suppose the web traffic on your site is not where it should be, and it only worsens with time. 

In that scenario, the main KPIs for social media can be the number of clicks each post generates from different social platforms to your website.

No company’s business objectives are permanent, so the social media KPIs you choose should be flexible enough to adapt as your company’s overall objectives do.

Use these pointers to help you define and track KPIs for social media marketing that work:

1. Describe the Goal of the KPIs Social Media 

Make it apparent how monitoring the KPI will assist the organization in achieving a particular objective. 

Think beyond data and numbers of social media marketing KPIs. 

For that, find the answer to how the KPIs you monitor contribute to the overall, well-thought-out plan and help the business.

2. Select the Right KPIs For Social Media

Having established how your KPIs for social media are meant to assist your business objectives.

Therefore, choose a metric that helps in keeping an eye on the performance.

For instance, you can include Facebook impressions as one of the KPIs for social media if your company is growth-oriented. 

Also, if you wish to increase brand exposure on social media, this one from the KPIs for social media will be useful.  

Choose a metric that helps you determine your shortcomings and what you need to do for desirable results.

For instance, if your posts are not doing well on Instagram, the mistake can lie in setting the wrong content pillars for your strategy.

3. Share the KPIs For Social Media 

Once you’ve determined what are KPIs, share them with others. 

If you work for a company, share these KPIs with your supervisor, your team, and any other stakeholders who you need to tell about your plan. 

By doing this, you’ll be able to set expectations and ensure that everyone understands what you’re measuring and why.

Also, you may get some groundbreaking advice on the KPIs for social media that helped other businesses.

Read More: 10 Best Market Analysis Tools in 2023

4. Know Your Standing on Social Platforms

Make sure you get the crucial data if your team is new to measuring social media KPIs.

In this manner, you may assess progress as you witness the KPIs for social media. By evaluating changes over time, you see if your plan is worthwhile.

5. Recognize Industry Standards

The social media app market was around $49 billion last year.

To blaze through the market, you must know what constitutes success for accounts on social media. 

You can compare your results with those of others in your sector by setting tools for benchmarking.

Such tools enlighten you about the formula of working for others in the same industry. 

6. Create a Pattern

At any point in the marketing cycle, you need to know the timeline for the actions. 

Similarly, when using KPIs for social media, you need to know the timeline for measuring these metrics.

Choose a pattern that will enable you to clearly recognize trends and advancements and act promptly when anything isn't going according to plan.

7. Review Your Strategy To Use KPIs For Social Media 

Testing the plan's efficacy at least once or twice a year is essential. 

By doing that, you will know if the KPIs are still valid. 

Social media is an ever-evolving space, so how can the KPIs for social media be the same?

Going over the KPIs for social media strategy, you will pinpoint the components that no longer align with your business objectives.

Also, you will be able to change whatever needs modification.

Recall that your social media KPIs may need to adjust as your business does.

8 KPIs For Social Media For Engagement 

A chart explaining the different KPIs for social media The volume of participation and dialogue you can create will determine how successful your campaign is. This includes the likes, shares, and remarks you get on the profile. 

Engaging customers doesn't have to end with a single conversation. Posts that interact with both present and prospective leads are ideal. 

96% of the people following brands on social media engage with them as well.

While a video or article receives thousands of views, it may receive few likes, comments, or reactions. 

Engagement indicates that your message gets through to the people you want to reach. 

That's why famous brands make concerted efforts to share content that looks fresh and relevant to the audience.

Algorithms are taken into account by social media platforms when making decisions. 

Posts that have more involvement right away after they are posted will probably be seen by more users. 

Engagement is an indicator that users find the information interesting and relevant. 

That said, the following is a list of social media KPIs for engagement:

1. Active Followers 

With 2.9 million active users, Facebook is the biggest social network. 

By targeting such a platform with a staggering number of users, you can get more chances for engagement.

One common metric used to assess a social media account's popularity is its number of followers. 

Additionally, it's employed to gauge the strategy your team has made for your business.

Track the total number of new followers you gain (on all platforms) over a reporting period to determine your audience growth rate or followers. 

To find your audience growth rate percentage, divide that figure by the total audience across all platforms and multiply the result by 100.

2. Mentions 

It doesn't matter how good a brand presents itself on social media; if it has potential, people will talk about it. 

When an account mentions your brand or tags your company account, it is referred to as a mention. 

It may occur to you directly, in a story, in a comment, or in a post. 

Mentions place people's faith in a brand, explaining the $6.16 billion expenditure on influencer marketing in the U.S.


The quantity of times someone reposts your article on their feed is measured by shares. 

The most effective technique to increase reach is through shares.

Normally, shares mean user found your post so compelling that they felt compelled to share it with their followers. 

You can find out the total number of shares for all posts or the number of shares for each specific social media post. It is done by using in-platform social media analytics over a period of time. 

To increase the number of shares on your posts, here is our guide on creating shareable content.


Likes play a big part in social media and have the power to influence what people think about your company. 

They serve as a kind of validation, which is why keeping up with this one from the KPIs for social media is crucial.

There are many ways to get more likes on your posts, such as by using hashtags, tagging people in your content, and uploading images with relevant captions.

In a report, it was found that users rely on social media for brand accountability.

You should make sure you monitor your posts and page likes because this has a significant impact on the perceived bar of credibility that audiences give to your brand.

5. Average Engagement Rate 

The amount of interactions on a post is gauged by the social media engagement rate. 

It is the proportion of comments, shares, and likes to all of the followers on a certain platform.

People can monitor social media engagement rates automatically using tools or manually. 

Related Blog: 7 Best Practices For Social Media Engagement Posts


This one from the list of KPIs for social media shows that you are interacting with the audience directly. 

It's a forum where followers can discuss issues, offer advice, or talk about their experiences. 

High comment counts indicate engaged audience engagement and might offer insightful information about audience mood.

7. Clicks 

The amount of times users have clicked on social media posts is shown by this indicator. 

It gauges the interest of the audience and the relevance of the material. Post clicks direct viewers to the specified action, which could be filling out a form, viewing a video, or visiting a product page.

8. Profile Visits 

One metric to monitor is the profile visit metric, which counts the total number of unique profiles that have arrived on your page via links from some of your interesting content, ads, or backlinks

Profile visit signals that the audience is just one or two steps away from conversion. 

Also, it gives you an idea of how effective and potentially viral your content is out there.


Which KPIs for social media demonstrate ROI?

The metrics that cover conversion and leads demonstrate ROI.

Is it difficult to set up the KPIs for social media?

Every platform has its own platform for analysis. Due to this, setting up may be overwhelming in the beginning.

Is social media reporting needed when using KPIs for social media?

Collating the information and using the stats gathered from the KPIs for social media helps in monitoring the campaigns. 

In Conclusion 

Now you know what are KPIs and how KPIs for social media can make all the difference in the campaign you form on multiple platforms.

You'll determine the factors helping or hurting your efforts, so you don't need to go back to the drawing board.

To ratchet up to success by using the right KPIs for social media, come to us without second guessing.

The Dreams Agency has a passionate team for social media marketing that works by keeping the latest trends and tools in mind.